2 Star Reviews for Jeep Grand Cherokee

Overview & Reviews

Average Score

4.06/5 Average
3,548 Total Reviews
Model Overview:

The Jeep Grand Cherokee is one of the pioneers that ushered in the modern midsize SUV in the early 1990s. Jeep has always wanted the Grand Cherokee to be maneuverable enough for urban duty, roomy enough for family duty, stylish enough to take out on the town and capable enough to tow your toys or shuttle your passengers to a remote campsite. Modern Grand Cherokees are far more refined than the early models, but they're no less versatile.

Unlike most other traditional SUVs, the Jeep Grand Cherokee has always been built using a carlike unibody platform for superior on-road handling. Yet Jeep's strong reputation for off-road prowess is retained, thanks to the Grand Cherokee's advanced four-wheel-drive systems and capable suspension. It's a rare combination of attributes in a modern utility vehicle, as the Jeep is able to venture farther off the beaten path than competing crossover SUVs.

User Reviews:

Showing 1 through 10 of 3,548.00
  • 4 More months.......... - 2005 Jeep Grand Cherokee
    By -

    Leased my GC in April 07. This is my 3rd Jeep, loved my first two, and hey, this new GC looked sweet. Yeah, well that lasted about a year. The seats are stained because my water bottle leaked on them. The tranny shimmies instead of downshifting. I have a burn on my forehead because the check engine light has been on so many times. Sometimes it wont shift, or gets stuck in overdrive when at a stop. Have taken it in for service 3 times now, and they always tell me nothing is wrong and they reset the computer, then 2 miles down the road the light comes back on. I was told it needs a new tranny computer and they dont order them unless it is a real problem....hmmm....Im buying a Toyota

  • UGH that is all I can say - 2006 Jeep Grand Cherokee
    By -

    WE purchased a "managers model" 2006 Jeep G Cherokee Laredo (managers special, I.e. the loaner when the cars get fixed) Well number one, we were sworn to that the car wasnt smoked in, but sure enough when it was warm enough outside to open the windows, the window trim had cigarette burns in it (couldnt see them when it was closed) It then went in 3 times for check engine light but no one could tell me why. It rattles and almost stalls at stop lights.(told this was normal in this model) Car seats with latch cant be installed properly because of fixed head rests. AWFUL blind spots, and now the Air conditioner blower motor went...I have only owned Jeeps, I am on number 6 now, never again

  • My first lemon - 2007 Jeep Grand Cherokee
    By -

    I bought the Jeep with only 3 miles on it. I, too, have experienced the uncertainty of whether the Jeep will accelerate and the windows I think are possessed. The dealership tells me "We cant reproduce these problems". Now, as the final insult, the engine "has thrown a rod" and I am expected to pay between $7,000-8,000 to get this fixed. I do not have all of my oil change receipts. I am told the oil was 2 quarts low. The oil was changed 5 weeks before the engine blew. No engine light came on, no oil light, no warning. I will never buy another Jeep product. For the money I have spent, I should be driving this vehicle for more than 3 years.

  • Unreliable - 2004 Jeep Grand Cherokee
    By -

    I bought the 2004 GC Overland in 2006 with 27,000. I have had nothing but issues with this unit. Brake rotors (at 27k), all 4 window motors, seat heaters, ac had to be replaced, seat motors, the roof was rusting, power steering pump.. the list goes on..you name it. I loved the vehicle when I purchased it but let me warn you, these are a maintenance nightmare. Avoid Jeep, I have spent over 5k in repairs over the years (most happened right after the 36k warranty expired.) I gladly traded this nightmare in for a Toyota, my first foreign car. (I previously bought from the big three however cant risk or afford another situation like this.) To hell with Jeep and Chrysler!

  • No flip rear glass ... No deal! - 2016 Jeep Grand Cherokee
    By -

    Corporate Eliminated the flip rear glass in 14 ... Deal breaker. Toyota 4Runner has the power rear glass! SUV ... U = utility. Dog owners use this feature EVERY DAY!!! Reliability is still MIA. Currently own a 99 JGC ... Been following very closely long term USER reviews of each subsequent model release ... 14s QA was so bad, Chrysler fired their QA chief (who was subsequently picked up by Apple ... I can only imagine whats gonna happen to Apple QA). Chrysler CUSTOMER SUPPORT gets a big fat 0. Dealership shops are still a full month booked handling back logged 14 transitions and Electronic issues. If youre still hellbent on purchasing a 16 JGC, make sure you get the lifetime maxcare warranty ... Youll thank me at the 70k mile (1C4RJFCT7DC646203!

  • Complete loss of power. Nice when it runs. - 2016 Jeep Grand Cherokee
    By -

    Sitting on the side of the highway just an hour ago with no power and I havent even received my payment book yet:( I really want to like this car, but sitting dangerously close to speeding traffic in the sweltering summer heat is really dulling my enthusiasm. When it runs, life is good. Life is hell when it doesnt. On Edit: After two weeks at the dealership, the problem could not be found. The dealer gave us another new Grand Cherokee with the same options. Chrysler gave us an extended warranty on the replacement car. We are happy with the new Jeep. The old one is still out there and the problem was never diagnosed. The dealer is using it as his daily driver and being diligent in witnessing the problem first hand.

  • Overland - Interior - HORRIBLE - 2013 Jeep Grand Cherokee
    By -

    This is a buyer beware situation. The leather dash on the Overland Jeeps is horrible and has been for multiple years. I own a 2013 Overland and the dash is completely coming undone. If you are out of base warranty, the extended coverage (even the best one) will not cover this repair. The cost to fix this is right at $1,900.00.

  • 1999 Lemon Jeep - 1999 Jeep Grand Cherokee
    By -

    Poorly built Jeep. Had to bring to dealer over 12 times in past 3 years for numerous problems or recalls. Major problems with rear differential.

  • Poor Transmission on 3.0 liter CRD - 2007 Jeep Grand Cherokee
    By -

    We purchased our 3.0 liter Turbo Diesel CRD 10 months a go. The vehicle is right hand drive and purchased brand new in New Zealand. We returned the car after 5000 Km for the following- whining noise coming from rear Differential, this has since been repaired and just recently been replaced with a new diff that I believe has come from a Russian second world war truck, as it certainly sounds like one, in other words no solution. This has been exasperated by a poor transmission, poor shifting quality - delays in up shift, and a clunking jerky down shift from second to first in slow stopping conditions, we have a new transmission on the way out from the States, poor plastics and seats.

  • NO MORE MOPAR! - 2004 Jeep Grand Cherokee
    By -

    This is the 2nd Jeep vehicle I had purchased and the last! The first had a defect in the head from the manufacturer and this one had a a constant vibration coming from the transmission. No help from Chrysler for either. NO MORE MOPAR!

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